Thank you for shopping at Bobbin & Bolt!
RETURNS & EXCHANGES
- You have 30 calendar days to return unopened and unused items.
- There are no refunds on Service Labor or Classes.
- Any class fee the customer wishes to return will automatically be returned to a Bobbin & Bolt gift card. See Our Class Policies for more detailed information.
- Due to Copyright, there are no returns or exchanges allowed on Books, Patterns, or Embroidery designs.
- ABSOLUTELY NO returns or exchanges on New Machines, Previously Loved Machines, BERNINA presser feet/attachments, bernette presser feet/attachments, cut fabric from the bolt, precut fabric, or clearance items. NO EXCEPTIONS.
- Customer is responsible for return shipping if an item purchased online is returned.
- All items that have been requested, prepaid, and special ordered for a customer are not eligible for return, refund, or exchange; prior to the items arrival, or after the item has been picked up. NO EXCEPTIONS.